Docrio lets you store and work with files directly within Litify—on the matters, intakes, and other records you work with every day. From police reports to case cost receipts, keep all of your files organized in one place through the lifecycle of your cases.

With Docrio, you can:

  • See files relevant to your work.
  • Find specific files with ease.
  • Use Optical Character Recognition to search the contents of your documents (Docrio+).
  • Preview files directly in Litify.
    • Including many audio and video files.
  • Upload and add new versions of files to Litify.

This user guide discusses document management for Matters. The same user experience is true for documents attached to any object (e.g., Accounts, Intakes). Contact your Salesforce Administrator if you need Docrio added to an object.

Required Permissions

  • Docrio End User Permission Set 
  • Users must have File Actions assigned to their Salesforce Profile in order to interact with files.

Basic Navigation

  1. Open Litify Matters > Matters > select a Matter Name.
  2. Choose the Documents tab.
    docrio_basic_nav.jpeg

Supported File Types

Docrio can render live previews for the following file types:

bmp pbm svg cmx pdf csv pgm txt
doc png xbm docx pnm xls dotm ppm
xlsm dotx ppt xlsx gif pptx xltm ico
ras xltx ief rgb xpm jpeg rtf xwd
ogg mpeg wav mp4        
File Size Limit: 5GB
Was this article helpful?
6 out of 6 found this helpful