Sometimes the original firm you referred a client to turns down the opportunity or does not respond before it expires. You have the option to refer another firm or close the referral.

How to Refer a Rejected Referral to Another Firm

1. Log in to Litify Referrals.
2. Navigate to Outbound Referrals.
3. Find the referral you wish to re-refer. 
4. Select Requires Action.
   
5. Select Choose a New Firm.
   
6. Search for and select a new firm.
   
7. Select Next. 
8. Define the referral's settings, such as your fee.
   
9. Select Next.
10. Confirm and submit the referral.

Alternatively, you can select Give Up to close the referral.