Sometimes the original firm you referred a client to turns down the opportunity or does not respond before it expires. You have the option to refer another firm or close the referral.

How to Refer a Rejected Referral to Another Firm

  1. Log in to Litify Referrals.
  2. Navigate to Outbound Referrals.
  3. Find the referral you wish to re-refer. 
  4. Select Requires Action.
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  5. Select Choose a New Firm.
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  6. Search for and select a new firm.
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  7. Select Next
  8. Define the referral's settings, such as your fee.
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  9. Select Next.
  10. Confirm and submit the referral.

Alternatively, you can select Give Up to close the referral. 

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