Litify Referrals admins can select firm members to be primary contacts used by other firms in the network. When another firm sends a referral, they have the option to send it generally or to a specific listed primary contact.

How to Define Primary Contacts for Your Firm

1. Log in to Litify Referrals.
2. Navigate to the Settings Dropdown > Firm Settings.
3. Select the Firm Members tab. 
4. Find a user you wish to set as a primary contact.
5. Select Manage Users.
6. Toggle ON Primary Contact. 
   
7. Save.