You can create a matter directly within your inbox.
How to Create a Matter From Your Inbox
- Log in to Outlook.
- Navigate to an email.
- Open Inbox.
- Select the + icon.
- Select Matter.
- Search for and add an existing party. You can also select Party to create a new party.
- Update any fields.
- Select Create.
You can view matters linked to an email from the Matters collapsable section. This section only appears when at least one matter is linked to the email.