This is a list of all exceptions you might come across while using the managed Litify package. This table includes the name of the exception, and the indications or actions that cause the exception. If you're not sure what caused an exception, look for the exception on this chart and identify the indications that caused it.
| Name | Indications | Product |
| AccountHandlerException | Attempt to set account name to blank in AccountHandler.cls | PM |
| CQCEvaluationException | CQC criteria cannot be evaluated e.g. using Contains operator with an integer | PM |
| CaseTypeHandlerMockException | Used exclusively for unit tests | PM |
| ContactHandlerException | Attempt to create a 2nd contact for a Litify Individual account | PM |
| CriteriaHandlerException | Questionnaire criteria cannot be evaluated e.g. answer type is not supported | PM |
| ParseCriteriaException | Questionnaire criteria cannot be parsed. Criteria is expected to be stored as a JSON array with each element having a value_1, operator, & value_2. | PM |
| ParseCQCModificationsException | CQC Modifications cannot be parsed. Modifications are expected to be stored as a JSON array with each object having properties value, sobject_name, & field_name | PM |
| CustomPermissionsException | Attempt to use a custom permission that does not exist | PM |
| DBException | Attempted DB operation is not allowed. Could be because of permissions or update is attempted on object that is not updateable etc. | PM |
| FirmHandlerMockException | Used exclusively for unit tests | PM |
| GenerateQuestionnaireException | Not in use | PM |
| HandlerUnableToConnectToLitifyException | Refresh of data from Litify referrals failed due to connection issue | PM |
| IntakeHandlerException | Cannot retrieve questionnaire output and no default questionnaire exists | PM |
| LitifyActionsMatterHandlerException | Litify Action failed on matter. E.g. matter id doesn't exist, close reason doesn't exist, sub-status doesn't exist, etc | PM |
| LitifyActionsHandlerException | Failed to convert referral to intake | PM |
| LitifyHandlerMockException | Used exclusively for unit tests | PM |
| HTTPException | Generic HTTP error from LitifyServices | PM |
| SessionTokenExpiredException | Invalid session token encountered in LitifyServices | PM |
| RefreshTokenExpiredException | Invalid refresh token encountered in LitifyServices | PM |
| LitifyServicesProxyException | Refresh of data from Litify referrals failed due to connection issue | PM |
| MatterHandlerException | Attempt to create a Matter from an Intake with no client | PM |
| NoOperatorException | Criteria is missing operator or contains operator that is not valid for type e.g. "Contains" operator for "Date" field type | PM |
| QuestionnaireHandlerException | Questionnaire name is not unique | PM |
| QuestionnaireNavigationHandlerException | Attempted navigation on questionnaire is invalid e.g. attempt to go back when there are no previous questions or attempt to navigate to nonexistent question node | PM |
| QuestionnaireOutputParserException | Questionnaire Output cannot be parsed. Questionnaire Output is expected to be an array of Ids | PM |
| QuestionnaireParserException | Questionnaire questions cannot be parsed from JSON | PM |
| SObjectModificationParserException | Error occurred parsing SObjectModifications from JSON | PM |
| ReferralHandlerException | Error occurred handling referral action | PM |
| ReferralOutboundHandlerInboundMockException | Used exclusively for unit tests | PM |
| ReferralOutboundHandlerException | Never thrown. Logged if referral sync status is dead | PM |
| ReferralOutboundHandlerMockException | Used exclusively for unit tests | PM |
| RuleDateEvaluatorException | Attempt to evaluate date-based criteria errored out | PM |
| RuleDatetimeEvaluatorException | Attempt to evaluate date-time-based criteria errored out | PM |
| RuleMultiSelectEvaluatorException | Attempt to evaluate multiselect-based criteria errored out | PM |
| RulePathHandlerException | Exception occurred when attempting to evaluate criteria (hides CriteriaHandlerException, NoOperatorException, and any other exception thrown by criteria_handler.evaluate_criteria function) | PM |
| SchemaHandlerException | Error attempting to find class by name in SchemaHandler.cls | PM |
| GenerateQuestionnaireException | Not in use | PM |
