Supported Email Clients for Microsoft Exchange 2013, 2016, Exchange Online (Office 365)


Email Clients

Please find the list of compatible email clients below. Note, it's recommended to update your email client to the latest version for the best experience with Litify Inbox powered by SmartCloud Connect.
 

Email Client

Supports Sync

Supports Sidebar Add-In

Microsoft Outlook 2013, 2016 for Windows

Yes

Yes+Pin*

Microsoft Outlook 2016 for Mac

Yes

Yes

Microsoft Outlook Web Access

Yes

Yes

Outlook for iOS/Android**

Yes

Yes

Any other desktop or mobile client that could be connected to Microsoft Exchange and supports folders and/or categories

Yes

No


* What does 'Yes+Pin' mean? Sidebar Add-In could be 'pinned', so you do not need to reopen it each time browsing different emails or meetings in your email client. This feature is available only for Outlook 2016 build 16.0.76xx.xxxx or above.

** Outlook for iOS/Android is supported ONLY IF USER INSTALLS MANIFEST INDIVIDUALLY. ADMIN DEPLOYMENT IS NOT SUPPORTED. It’s very important. So if some organization needs to have Outlook for iOS/Android, they need to ask users to install the add-in individually for each user using this instruction.

 

Browsers

Since SmartCloud Connect is a cloud solution, it uses a browser to render its user interface. So, please check your browser's compatibility and update your browser to the latest version for the best experience with Litify Inbox powered by SmartCloud Connect.
 

Browser Support
Chrome Full
Internet Explorer 11 Full
Safari (Including iOS version) Full
Android Mobile browser Full
Internet Explorer 10 Partial
Firefox Partial
Opera Partial
Internet Explorer 9 or lower No


Note: If your email client is Microsoft Outlook for Windows, please check Internet Explorer version because it renders the Sidebar Add-In in Outlook.





 

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