If the firm has an existing account but does not remember the password (which is distinct from the password for Salesforce-based Litify), there are two easy ways to reset this password.
 

Reset your password from Litify on Salesforce 

Follow these steps if you forgot your LRN password and you want to reset it from Litify on Salesforce.

  1. Open Litify Setup via the App Launcher.
  2. On the Setup tab, click Login and Sync Referrals.
  3. Click the Forgot Password? link.
  4. Enter the email associated with the account and click Submit.


Reset your password via referrals web app link


Follow these steps if you forgot your LRN password and you want to reset it from the Litify Referrals Web App.

  1. Navigate to https://referrals.litify.com/forgot-password in your web browser.
  2. Enter the email associated with the account and click Submit.

If the email is associated with an existing LRN account, a password reset email will arrive within minutes.

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