You have the option to turn down a referral after investigating it and before signing it up.


1. Locate the case in your inbound referrals page. In the More dropdown menu, click Turn Down.  


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2. Select a reason for declining the referral from the dropdown list on the "Decline Referral" window. Click Decline.


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This removes the case from your inbound referrals, and automatically notifies the originating firm of your decision to decline the case.





 

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