Winter '20 Release Highlights

No Upgrade Steps Required  

You do not need to complete any steps to upgrade to this release. Your organization will be upgraded by  September 17, 2019.

Our Favorite Highlights 

1. Activity Timeline Now Has Infinite Scrolling

The Activity Timeline has several improvements. Now, you can:

  • Infinitely scroll through timeline activities to make scanning tasks easier
  • Group activities by month for quick time-period context
  • Relative dates have been added to easily calculate time passed on activities

Read the official documentation for more info. 

2. Lightning Experience Now Supports the Recycle Bin

Don’t want to switch to Salesforce Classic to access the recycling bin? You can now view, restore, and permanently delete the items in both your Recycle Bin and in the Org Recycle Bin while using the Lightning Experience UI.

To access the Recycle Bin, navigate to App Launcher > Recycle Bin


Key differences from Salesforce Classic: 

  • Recycle Bin Name: Org Recycle Bin (formerly All Recycle Bin)
  • Buttons
    • Restore (formerly Undelete): restores items in the Recycle Bin.  
    • Delete (formerly Empty): permanently removes items in the Recycle Bin.
  • Dashboard Items: Cannot be seen in Lightning Experience; switch to Salesforce Classic to restore (undelete) dashboards. 

Read the official documentation for more info. 

3. Search Results & Quick Filters Now Support Mass Actions

You no longer have to create one-off lists to perform mass actions. Now you can perform mass actions from your search results and related quick list filters. Simply select all relevant search results and choose a mass action and you’re done! 

Read the official documentation for more info. 

4. One-Click Task Completion

The table view for tasks now includes a one-click button, located in the status column, to mark tasks complete. This simplification allows you to focus more on completing tasks (and worry less about updating them). 

Read the official documentation for more info.

5. Lists Now Have a Printable View

Save ink and paper by printing lists with the new Printable View. The Printable View button generates a compact, black-and-white version of your list perfect for your records—and cost friendly. 

Printable View supports the following Salesforce Objects:

  • Accounts
  • Activities
  • Campaigns
  • Cases
  • Contacts
  • Contracts
  • Custom objects
  • Documents
  • Leads
  • Opportunities
  • Permission sets
  • Price books
  • Profiles
  • Products
  • Reports
  • Solutions

Read the official documentation for more info.

6.  Reports & Dashboards Just Got More Granular

Now you can refine your data even more with these three new features:

  • Row-level formulas: You no longer have to export data to a spreadsheet or create one-off custom formula fields. Now, you can write row-level formulas directly in the Lightning report builder. 
  • Field-to-field filters (beta): You can now filter reports by comparing the values of two report fields. 
  • Unique Value Counts (beta): Add Unique Value Counts to your reports to see a grand total of distinct values.  

Read the official documentation for more info.

7.  Lightning Experience Now Supports Shared Calendars Through New Availability View

Don’t want to switch to Salesforce Classic to access Multi-User View in your calendar? Now you don’t have to! Enable reps to better coordinate their schedules by creating user lists in the calendar. 

Read the official documentation for more info.

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