Work Smarter 18.14 is a minor release built on top of our Work Smarter Release that came out in May 2018.
18.14 Installation Link
Install this release with this installation link.
• Fixed issue where referrals were duplicating if they didn’t process by the time the schedulers tried to pick them up again. Added “QUEUED” status to referral object, and updated on PostNewReferralsScheduler to fix. (LIT-2681)
• Fixed issue where referrals were failing to sync if the Case_lost_reason__c and CaseTurnDownReason2__c were more than 255 characters. Now it truncates instead of fails. (LIT-2974)