Known Issue: Matters + Intakes v25 Questionnaire Issue Regarding Role Object

This issue was resolved in Matters + Intakes version 25.6. This version was released as a hotfix on July 19, 2021 and will be pushed to users automatically in the near future. 

Product and Version Impacted

  • Matters + Intakes
  • Version 25.4

Issue Summary

We’ve identified a bug impacting the Questionnaire feature of Matters + Intakes. 

When answering a particular question around the Role Object that requires you to add a new Role or Party for a selection, upon adding that new Role or Party, the Questionnaire will then put some questions/headers/buttons out of order. 

Cause

This issue looks to only be impacting firms using version 25.4 of Matters + Intakes.

Workaround

The current workaround for this issue is to refresh the Questionnaire page. Doing so should put the impacted items back in the correct order.

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Litify Support Information

This workaround might not work for everyone. If you have walked through the steps above and are still having trouble, please don’t hesitate to contact Litify Support at support@litify.com (or Submit a Request). 

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