In the Winter '22 Salesforce release, users can receive an error when trying to open reports that are stored in some shared folders. This can occur despite having access to the shared folders. An example of the error message can be found below.
While Salesforce reviews this behavior there are two options to resolve this:
- Assign the "View reports in public folders" permission to the impacted user.
- Create a new folder and move the impacted report to it.
- Salesforce Winter ‘22 Update Release Notes (Litify article)
- Salesforce Winter ’22 Release Notes (Salesforce landing page)
Litify Support Information
Please contact Litify Support by submitting a request if you require further assistance.