Known Issue: Selecting all files from the List view in Docrio disables creating External Links

Products and Version Impacted

  • Docrio v8.5

Issue Summary

We’ve identified an issue impacting File Actions in Docrio. It appears that selecting all files while viewing the List tab disables some File Actions including Creating External Links.

Screen_Shot_2021-10-27_at_12.45.51_PM.png

Workaround

Currently, a workaround is to select the files individually rather than using the select all checkbox (pictured above). This will allow users to create an external link that contains multiple files.

Litify Support Information

Please contact Litify Support at support@litify.com (or Submit a Request) if you require further assistance. 

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