Troubleshooting
Have a problem? Find a solution here!
Known Issues
- Known Issue: Renaming Files During Upload Can Cause Upload Failure
- Known Issue: Users cannot open reports stored in a shared folder (Winter '22)
- Known Issue: Docrio Authentication Failed
- Known Issue: Docrio Image Merge Issue—MS Word
- Known Issue: Matters + Intakes v25 Questionnaire Issue Regarding Role Object
- Known Issue: Character Limit Error When Saving Litify Inbox Attachments
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Litify Support
Matters + Intakes
- How do I view the client's name on the task page layout?
- Why am I navigated away from the record I'm working on when I delete a Task, Email, or Event?
- Matter plan is assigned to new matters without case types
- Error When Creating Matters
- Error: INVALID_OR_NULL_FOR_RESTRICTED_PICKLIST
- Time-based tasks are not activating on migrated matters
- See all 9 articles