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Litify Product Team

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Activity overview

Latest activity by Litify Product Team
  • Litify Product Team created an article,

    Known Issue: Shared Calendars Missing for Some Users

    Products and Version Impacted Salesforce Issue Summary We’ve identified an issue impacting shared calendars within the Litify platform. It appears that some users have reported an inability to ac...

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    • 1 follower
    • 0 comments
    • 0 votes
  • Litify Product Team created an article,

    Set up Default Customization for Litify Inbox Users

    Default setup allows automatic application of Litify Inbox customization to new users. Existing users can revert their customizations to defaults if any changes made from their side are impacting L...

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    • 1 follower
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    • 1 vote
  • Litify Product Team created an article,

    Known Issue: Events Created in Other User’s Calendar Uneditable in Litify Inbox

    Products Impacted Litify Inbox  Litify Calendar Issue Summary We have identified a Salesforce limitation related to Events in Organizations that share access to users' calendars. When a User crea...

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    • 1 follower
    • 0 comments
    • 0 votes
  • Litify Product Team created an article,

    Timekeeping Editable Detail Views Overview

    Why are Editable Detail Views Important?  It’s not uncommon to want to make a quick edit to a Timekeeping record when viewing its detail view. Previously, if you wanted to do this you had to launch...

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    • 1 follower
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  • Litify Product Team created an article,

    Time Tracking Admin View Overview

    The Time Tracking Admin View allows you to view all Timekeeping entries for your firm in one place, regardless of Matter or User. This is a convenient location that makes it easy to search all Time...

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    • 1 follower
    • 0 comments
    • 0 votes
  • Litify Product Team created an article,

    Timekeeping Advanced Search Overview

    The Advanced Search menu within Litify Timekeeping allows you to customize your searches to ensure that you find the exact record(s) you’re looking for. Why is Advanced Search Important?  Busy firm...

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    • 1 follower
    • 0 comments
    • 0 votes
  • Litify Product Team created an article,

    Timekeeping v2 Release Notes

    Latest Version: 2.0 Release Date: April 7, 2021 Production Link: Please reach out to your CSM or Litify Account Manager. Sandbox Link: Please reach out to your CSM or Litify Account Manager. Timeke...

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    • 1 follower
    • 0 comments
    • 0 votes
  • Litify Product Team created an article,

    Matters + Intakes v24.3 Release Notes

    Latest Version: 24.3 Release Date: April 7, 2021 Production Link: https://login.salesforce.com/packaging/installPackage.apexp?p0=04t1T000000EyR9 Sandbox Link: https://test.salesforce.com/packaging/...

    • Edited
    • 2 followers
    • 0 comments
    • 1 vote
  • Litify Product Team created an article,

    Known Issue: Litify Inbox Displays "Email isn't saved" for Saved Emails

    Product and Versions Impacted Litify Inbox Cloud and Desktop Versions Issue Summary We’ve confirmed an issue with Litify Inbox where some emails are displaying an “Email isn’t saved” message. Upo...

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    • 1 follower
    • 0 comments
    • 0 votes
  • Litify Product Team created an article,

    Known Issue: Chrome v89 Slow or Unresponsive

    Product and Version Impacted Matter + Intakes All Versions This issue has been resolved by hotfix 24.3. Please see the release notes for that version for more information on the fix.  Issue Sum...

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    • 1 follower
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    • 0 votes